Insights Paper - Key Skills to Succeed in Financial Services

By Hatwell Group
According to recent findings from Accenture, we’re looking at up to 30% of tasks in financial services becoming automated in the next two years, with technology augmenting up to 48% of tasks.

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Meanwhile, a significant 39% of the financial services workforce is now embracing flexible work arrangements, either working entirely from home or choosing when to come into the office. These developments have profound implications for team dynamics, leadership styles, and organizational culture.

As we navigate through these transformative times, it becomes increasingly clear that we must enhance those skills that are inherently human - such as creative problem-solving. These skills are complementary to AI technologies, enabling firms within the financial sector to innovate, adapt, and thrive in the digital era.

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